# Agency SOP Library — free sample

Three real excerpts from the full pack — plus its CHANGELOG.md (full pack: 38 files, v1.1), each **trimmed on purpose** — enough
to judge the quality, not enough to run your agency on:

- `SOP-01-lead-qualification-PREVIEW.md` — the full SOP-01 anatomy (metadata, scorecard
  table, deductions, thresholds, the cap rule) with 1 of the 3 copy-paste emails kept.
  The full SOP adds the nurture and decline emails, the rules & red flags list,
  "what good looks like", and the AI adapt prompt.
- `PLAYBOOK-14D-days-1-2-PREVIEW.md` — Days 1–2 of the 14-day install plan (setup +
  your floor rate). The full playbook covers Days 3–14: the delivery spine, the sales
  front, onboarding, QA + retention, and the operating rhythm that makes it an OS.
- `notion-import-PREVIEW.csv` — 2 of the 24 Notion-database rows, bodies truncated.
  The full CSV imports all 24 SOPs as Title / Category / Body in one merge.

## - `CHANGELOG.md` — the pack's honest version history (latest: v1.1, 2026-09-28 — added README + PLAYBOOK-14D in Thai/Japanese/Korean), included in this sample and in the full pack

What the full pack adds (the other 33 files)

- **24 complete SOPs** — Sales (01–05), Onboarding (06–10), Delivery (11–15),
  Retention (16–20), Offboarding (21–24). Every one follows the same anatomy:
  when to use → process → copy-paste assets → rules & red flags → what good
  looks like → an AI prompt that adapts it to your niche, rates and voice.
- **INDEX.md** — the lifecycle map, install routes (Notion, Notion-as-database,
  Google Docs / ClickUp / Confluence, AI-first) and the 6 SOPs to install first.
- **notion-import.csv** — all 24 rows for a one-click Notion database import.
- **PLAYBOOK-14D.md** — the full 14-day, 45-min/day install plan + 30-day checkpoint.
- **README-buyer.md** (+ ES + PT-BR reader guides) — quickstart and conventions.
- **LICENSE.txt** — commercial license for one agency.

One-time purchase $79 · free updates for v1.x · 14-day full refund.